For food safety and hygiene reasons, Eggs Time® products are final sale and cannot be returned or exchanged once shipped.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please submit a problem within 7 days of delivery. Please provide your order number and photos of the product and packaging.

After review, Eggs Time may provide an appropriate resolution, including a replacement or refund, depending on the circumstances.

Please do not return food products to us unless specifically instructed by our customer service team.

Refunds, when approved, will be issued to the original payment method.

This policy does not limit any rights you may have under applicable law.

REPORT AN ORDER ISSUE